Perzsi.store Privacy Policy

Last updated: September 21, 2025

This Privacy Policy explains how Perzsi.store (“Perzsi,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you use our websites, products, and services, including the Perzsi.store website builder and related tools (collectively, the “Services”). It also describes your privacy rights and choices.

By using the Services, you agree to this Policy. If you do not agree, please do not use the Services.

1) Who we are & roles

• Controller. For data about visitors, account owners, admins, and prospects, Perzsi is the data controller.

• Processor. For data you import or collect about your store’s customers through Perzsi (orders, profiles, etc.), you are the controller and Perzsi acts as your processor, processing data under your instructions and our agreement.

2) Information we collect

2.1 You provide to us

• Account & profile. Name, email, password, phone (optional), business name, role.

• Billing. Payment method details (processed by our payment processors), billing address, tax IDs.

• Store content. Products, images, marketing assets, templates, themes, domain settings.

• Support. Messages, tickets, recordings (if you consent), survey responses.

• Promotions. Newsletter sign-ups, referral codes, campaign responses.

2.2 Collected automatically

• Device & usage. IP address, device IDs, browser type, operating system, language, pages viewed, links clicked, session timestamps, and performance metrics.

• Cookies & similar tech. See “Cookies & tracking” below.

2.3 From third parties

• Payments. Confirmation and limited details from payment providers (e.g., success/failure, last 4 digits).

• Integrations. If you connect third-party apps (e.g., analytics, email, shipping), we receive information as authorized by you and that provider.

• Marketing & ads. Lead sources, campaign attribution, and audience segments where permitted by law.

2.4 Your customers’ data (merchant stores)

• Order & profile data. Names, emails, addresses, phone numbers, order history, payment status (not full card numbers), and support messages.

• Behavioral data. Cart events, wishlists, coupon use, fulfillment status.

3) How we use information

We use information to:

• Provide & secure the Services. Account creation, authentication, hosting, backups, fraud prevention, incident detection.

• Operate your store. Catalog, checkout, payments (via processors), coupons, abandoned-cart, order notifications, and analytics.

• Improve & personalize. Feature development, troubleshooting, A/B testing, recommendations, UI personalization.

• Communicate. Transactional emails, service announcements, onboarding guidance, and (with your consent or where permitted) product updates and marketing.

• Legal & compliance. Enforce terms, protect rights, comply with legal obligations, respond to lawful requests.

• For your customers (as processor). Only under your instructions and our agreement (e.g., to fulfill orders, send transactional emails, detect fraud).

Lawful bases (EEA/UK). Performance of a contract; legitimate interests (e.g., security, product improvement, basic analytics); consent (where required, e.g., cookies/marketing); legal obligations.

4) Cookies & tracking

We use cookies, local storage, and similar technologies to:

• Essential. Login, security, load balancing.

• Functional. Preferences, localization, chat/support.

• Analytics. Traffic patterns, feature usage, conversion measurement.

• Advertising/retargeting (optional). If enabled by you for your store or by us on our marketing pages, we (or partners) may use cookies to build audiences and measure campaigns.

You can control cookies via your browser settings and our on-site cookie banner (where offered). Blocking some cookies may affect functionality.

5) How we share information

We share information with:

• Service providers/processors. Hosting, cloud infrastructure/CDN, payment processing, email delivery, analytics, logging/monitoring, support tools, fraud prevention, domain/DNS, and professional advisors. These providers are bound by contract to protect data and use it only to provide services to us.

• Integrations you enable. When you connect a third-party app, we share the minimum necessary data to operate that integration, per your settings.

• Business transfers. In connection with a merger, acquisition, financing, or sale of assets (we’ll notify you if required).

• Legal/rights protection. To comply with laws or valid legal processes; to protect the rights, property, or safety of you, customers, us, or others.

We do not sell personal information for money. We may “share” limited identifiers for cross-context behavioral advertising on our marketing pages where permitted and subject to your choices (see Your Privacy Choices).

6) International transfers

We may process and store information in countries other than where you live. When transferring personal data internationally, we implement appropriate safeguards (e.g., Standard Contractual Clauses, data processing agreements, and technical measures). You may request a copy of relevant transfer mechanisms where legally permitted.

7) Data retention

We keep personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Typical examples:

• Account data. For the life of the account + a reasonable period after closure for backups/audit.

• Billing records. Retained as required by tax and accounting laws.

• Support tickets. Retained for quality, training, and dispute resolution.

• Store data (processor). Retained according to your instructions and for backup integrity. Upon termination, we follow deletion schedules subject to legal holds and backups.

8) Security

We use administrative, technical, and physical safeguards designed to protect personal information (e.g., encryption in transit, access controls, network segmentation, monitoring, regular patches/backups). However, no system is 100% secure. Please use strong passwords, enable available security features, and promptly notify us of suspected issues.

9) Your rights & choices

9.1 Global rights (vary by region)

Depending on your location, you may have rights to access, correct, delete, port, restrict, or object to processing, and to withdraw consent where processing is based on consent.

• Requests (account owners/visitors): Email privacy@perzsi.store or use in-product tools where available.

• Requests about your customers: Contact the store owner directly. If we receive a request we are not the controller for, we will redirect you to the appropriate controller.

We may ask for information to verify your identity and will respond within the timeframes required by law.

9.2 Marketing communications

You can opt out of promotional emails by using the “unsubscribe” link in messages or contacting us. You will still receive transactional/service emails.

9.3 Your Privacy Choices (US state laws)

Where applicable (e.g., California/CPRA, Colorado/CPA, Virginia/VCDPA, Connecticut/CTDPA, Utah/UCPA):

• You may opt out of sale/sharing or targeted advertising via the “Your Privacy Choices” link (if present) or by emailing privacy@perzsi.store.

• You may submit access, deletion, correction, and appeal requests via the same contact.

• Authorized agents may act on your behalf subject to verification.

We do not knowingly process sensitive personal information for inferring characteristics or beyond limited operational needs.

10) Children’s privacy

The Services are not directed to children under 13 (or the minimum age under local law). We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us to request deletion.

11) Notice at collection (California)

We collect the following categories for the purposes outlined in Section 3 and retain them as described in Section 7:

We do not sell your personal information for monetary value. We may “share” limited identifiers for cross-context advertising on our marketing properties, subject to opt-out.

12) Processor terms for merchants

When we process your customers’ personal data on your behalf, we will:

• Process only per your documented instructions;

• Maintain confidentiality and appropriate security;

• Assist with data subject requests and incident notifications as required;

• Engage sub-processors under written contracts with equivalent protections;

• Delete or return personal data upon termination, subject to legal requirements and backups.

A Data Processing Addendum (DPA) with Standard Contractual Clauses is available upon request for eligible customers.

13) Third-party services & links

The Services may link to or integrate with third-party websites and apps. Their privacy practices are governed by their own policies. Please review those policies before enabling integrations or submitting information.

14) Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is no industry standard, we currently do not respond to DNT. We honor applicable opt-out mechanisms under regional laws as described above.

15) Changes to this Policy

We may update this Policy from time to time. We will change the “Last updated” date and, for material changes, we may provide additional notice (e.g., email or in-app). Your continued use of the Services after posting changes means you accept them.

16) Contact us

• Privacy inquiries & rights requests: privacy@perzsi.store

• General support: support@perzsi.store

• Postal (legal notices): Please email us to request the current mailing address for privacy correspondence.

Optional region-specific disclosures

EEA/UK. You may lodge a complaint with your local supervisory authority. We rely on contract performance, legitimate interests, consent, and legal obligations as bases (see Section 3). International transfers rely on SCCs and other safeguards.

Brazil (LGPD). You have rights similar to those described above, including confirmation of processing, access, correction, anonymization/blocking/deletion, portability, and information about shared use. Contact privacy@perzsi.store.

17) Quick summary (TL;DR)

• We collect account, billing, usage, and store data to run and improve Perzsi.

• We share data with service providers and integrations you enable—not for cash “sales.”

• You control cookies and marketing choices; rights vary by region.

• For merchant stores, Perzsi is your processor and follows your instructions.

• Contact privacy@perzsi.store for access, deletion, correction, or opt-outs.